Our favourite work meeting is having no meeting at all. So before you schedule that meeting, ask yourself, “Can this meeting be an email instead?”

Our next favourite meetings are those that happen when a few people pass each other somewhere in the office and spontaneously start talking, crack a brilliant idea and then move on.

But until we’re fully back in office, a great meeting is one where:

• You dedicate no longer than an hour. 30 minutes is even better.
• You establish a clear understanding of what you want to accomplish in that time, setting a goal at the beginning of the meeting.
• Everyone is clear before they join whether it’s an update meeting or a collaborative session.
• The meeting lead manages and keep track of time.
• The only people in the room are the ones who can accomplish the task (no more and no less).
• Everyone is focused, present, and participating.
• We limit our interruptions of others and allow all voices to be heard and acknowledged.
• Everyone leaves with a clear understanding of what to do next and a timeline for doing it.
• There’s enough breathing space between your current meeting and the next one.

Showing up for meetings & calls

Working from home has blurred the lines between home and work. We don’t have any kind of formal dress code, but we do expect everyone to be presentable to clients and to each other whether you’re meeting online or IRL. Feel free to dress comfortably and authentically according to your own style, religion, or gender expression. We have team members who dress in jeans and t-shirts, others who wear a dress and jewellery, and a few with visible tattoos and coloured hair.

When meeting with clients (either in person or on video calls), we lean toward the more formal end of our casual spectrum. For example, if you usually wear t-shirts, when meeting with clients, wear your nice t-shirt.

Occasionally we’ll be invited to attend a client event with a specific dress code. If you choose to attend, we expect you to follow their lead. If you are uncomfortable with the rules, you are welcome to opt out and it will not reflect on you.

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